BACKGROUND
Google Drive has the capability to play videos uploaded in it. If Google Drive is not able to play videos, it is most likely because of browser or the computer's hardware settings:
Browser Version: One of the reasons Google Drive cannot play a video is due to its current version. Older versions may not be in sync with the settings needed for the video to play.
Video Format: Google Drive supports a handful of video formats. The format of the video being played might not be supported by Google Drive.
Video Resolution: Google Drive supports up to 1920x1080p videos. Any video exceeds the maximum resolution fails to load or play.
Internet Connection: For Google Drive to play videos, it needs stable and high-speed internet connection. Google Drive fails to play videos on fluctuating or unstable internet connections.
TROUBLESHOOTING TIPS
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Check your internet connection.
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Update your browser.
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Clear your browsing data.
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Check the video format. If Google Drive does not support the video format, you may convert the file to a format which Google Drive supports.
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