BACKGROUND
Files shared to several Google users, especially allowing them to update or comment these files, may cause failure to update quickly or for the file to crash every now and then.
TROUBLESHOOTING TIPS
If several people are updating or commenting on your shared file and it's crashing or not updating quickly, you may try the following tips:
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If you are collecting feedback, try using Google Forms instead of allowing users to comment on a document or spreadsheet.
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If you’re making a copy of a document, don’t include resolved comments and suggestions.
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Delete older information or move data into a new document.
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Ask viewers to close the document when they aren’t using it.
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Reduce the number of people with permission to edit the document.
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