Student Account Reactivation for Returning Students

If you've taken a break for one term and are ready to return to your studies, follow these steps to request for your MMDC student account reactivation and for your student status to be reactivated. This quick process is specifically for students who have skipped just one term.

Steps to Request Account Reactivation:

1. Prepare Your Information: Gather the following details:

   • Full Name
   • Student Number
   • Term You Started
   • Last Term Attended

2. Write a Letter of Request: Compose a brief letter that includes:

   • Your intent to return and restart in the program
   • Any relevant details about your leave
   • Your commitment to continue your studies

3. Contact the Integrated Advising Team:

   • Send an email to the Integrated Advising Team or submit a ticket via the Help Center.
   • Include your full name, student number, the term you started, the last term attended, and the letter of request in the email.
4. Await the Email Notification
   • Please wait for an email to your personal email address indicating that your Google and MyCamu accounts have been activated.
5. Log in to your accounts.
   • Once you receive the email notification, you can log in to your Google and MyCamu accounts using your old passwords.
   • If you have forgotten your passwords, you may request a Google password reset by sending an email to IA Services or submitting a ticket via the Help Center. Once you are able to log in to your Google, you may also reset your MyCamu password.

Frequently Asked Questions

Q: Will the documents or files saved prior to account deactivation still be available on my Google Drive once reactivated?

A: Yes, the files will still be available on your Google Drive. However, we strongly discourage uploading personal files or anything not related to MMDC, as the accounts of students who are not enrolled for the current term will be deactivated. Please note that MMDC is not liable for keeping or retrieving these files. It is the learner's responsibility to use their learner's email solely for academic purposes.

Q: Will my Camu progress be reset?

A: Your Camu progress will be retained unless the courses you were enrolled in are dropped.

Note:

This reactivation process is for students who have taken a break for only one term. If you have been away for more than one term, please contact the Integrated Advising team for further guidance.